In an effort to improve the quality of service that we provide, we ask that you take a moment and share your experiences with us. We appreciate your business and your input is highly valued. We will benefit greatly from your participation.
Last Name First Name
Phone Email
Service Evaluation
( 5 ) Excellent ( 4 ) Good ( 3 ) Average ( 2 ) Below Average ( 1 ) Poor
Primary Agent
AVAILABILITY
COURTESY
KNOWLEDGE
FRIENDLY
PROFESSIONALISM
Backup Agent
Ticketing Performance
Speedy Reservations
Optional Fares Offered
Destination Knowledge
Our Phone Service
CALL BACK TIME
VOICE MAIL
FAX SERVICE
AFTER HOURS SERVICE
Profile Conformity
Seat Preference
Frequent Flyer Numbers
Do you download your itineraries to a palm pilot or other device?
Yes/No